TERMS & CONDITIONS

This website is operated by East Indian Biryani.  By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions herein and/or available by hyperlink.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You also agree to receive marketing communications from us unless you specifically indicate otherwise in writing to us through [email protected]

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. All descriptions of products or product pricing are subject to change at anytime without notice. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION 

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.

SECTION 7 – OPTIONAL TOOLS 

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS 

Certain content, products and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 – PERSONAL INFORMATION 

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content for any unlawful purpose;

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY 

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

SECTION 14 – INDEMNIFICATION 

You agree to indemnify, defend and hold harmless East Indian Biryani and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 – REFUND/RETURNS

In case you are unhappy with the quality of our meal, please call our Customer Services Executive and file a complaint, within 1 hours  of the delivery of the meal, or send us a mail at [email protected]. We will review and respond expeditiously.

SECTION 16 – SEVERABILITY 

Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions

SECTION 17 – TERMINATION 

We may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination

SECTION 18 – ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 19 – GOVERNING LAW 

These Terms of Services and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India Jurisdiction Mumbai.

SECTION 20 – CHANGES TO TERMS OF SERVICE 

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

SECTION 21 – CONTACT INFORMATION 

Questions about the Terms of Service should be sent to us at [email protected]

CANCELLATION AND CHANGES:

Please note that all orders shall be considered confirmed unless you cancel the order before it is dispatched to you. You need to call us +919820070404 in order to cancel your order or to change your order before its dispatch. There are no cancellation charges if you cancel your order in the given timelines. All the communications will be shared with you on your registered mobile number or email id.

COMPLAINTS AND REFUND:

You can contact us at the phone number provided to you while placing the specific order or email us at with complete details of the complaint encountered by you. We shall try to fix the issue amicably.

However if there is any legal dispute, then such dispute shall be handled by a sole arbitrator appointed by us under Arbitration and Conciliation Act, 1996. The language of Arbitration shall be English only and the location shall be Mumbai.

We trust that all account and billing information provided by you is accurate. Our data is not shared by/to any third-party. 

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